We are committed to respecting and protecting the privacy of our customers.
When you visit our website, create an account, contact us, or place an order, we may collect information such as your name, phone number, email address, delivery address, billing details, order information, and other information you choose to provide.
We may use this information to:
- Process and prepare your orders.
- Arrange and manage delivery.
- Provide order updates and customer support.
- Manage customer accounts where applicable.
- Improve our website, products, services, and overall shopping experience.
- Prevent fraud, misuse, or unauthorized activity.
- Send promotional offers, updates, or marketing communications where permitted and where the required consent has been provided.
Payment information is processed through authorized third-party payment service providers. Jawala does not intentionally store complete payment card details on its own systems.
Where necessary, we may share limited information with trusted service providers, including payment processors, delivery providers, technology providers, and other partners required to process and fulfill your order.
We do not sell or rent our customers' personal information to third parties.
We take reasonable steps to protect personal information; however, no online system can be guaranteed to be completely secure.
Customers may contact us regarding questions about their personal information or this Privacy Policy through the contact methods provided on our website.
By using our website, you acknowledge that your information may be handled in accordance with this Privacy Policy and applicable laws